Business Advice & Mentoring
“Our Company IPRS Limited had the pleasure of working with Roddy in providing an extremely detailed Business Development Plan, for the UK & European Markets. Roddy provided our team with extremely informative workshops and focused our management staff on the true core values plus the Unique Selling Points of the Company, particularly for entering new and emerging markets. His interpretation of our companies requirements was excellent in every detail. IPRS Limited will be engaging Roddy as our Strategic Consultant for the UK Market and wish to Thank you again for your Professional advice and services.” John Connolly – Director at IPRS Limited – Specialists in maintenance / repair to all types of cladding & coating systems.
“……..One particular example would be the manager of our regional depot in Limerick who reported a productivity increase in his team which he put down to coaching. This productivity increase from the site raised the profile of the site to being the most efficient within our internal supply chain. Most of the others also reported that Integrity Coaching impacted positively on their relationships with team members by building rapport, trust and having more open and honest dialogue with both reports and managers and employee representatives.” Alan Browne, HR Director, Glanbia Consumer Division
Performance Improvement Training
“Roddy has been providing consulting advice to the Fundraising Team in NCBI on a variety of issues; including his sales skills training programme which is insightful, engaging and relevant. Roddy is an excellent presenter who keeps the audience involved throughout” Chris White, Group CEO, NCBI
International Marketing and Export Promotion
“….In the training environment, Mr. Feely has excellent management skills, is oriented towards collaboration and mutual communication, is willing to unleash the participant’s potential and creates an environment conducive to learning. He is well organised, reliable, result focussed; always meeting deadlines and making sure the objectives of the training session are met.” Dr Said Khalidi, Director General, Palestinian Shippers’ Council, Ramallah
“Here at Labplan we have just completed an Integrity Service training course. The modules were well constructed, well received and easily put into practice. Integrity provides simple paradigms on which positive customer experiences are forged, problems are solved, and on which teamwork and the value of synergy is appreciated. Some interesting psychology is also used to better understand the customer and over deliver on promises made. Integrity teaching materials are first class. Roddy Feely, our facilitator is an experienced service management professional and made the coursework easy to absorb over the 7 weeks. I strongly recommend this course to any companies who want to improve their strategy for great customer service.” Aidan Smyth, Managing Director, Labplan Ltd.